Ocean Casino Customer Service
Contact Ocean Casino Customer Service
If you have any questions or concerns about your account, your stay at Ocean Casino, or anything else related to the casino, you can contact customer service in a variety of ways.
Phone: You can call Ocean Casino customer service at 1-800-634-4685. Customer service representatives are available 24 hours a day, 7 days a week.
Email: You can also email Ocean Casino customer service at [email protected].
Live Chat: You can chat with a customer service representative online using the live chat feature on the Ocean Casino website.
In-Person: You can also visit the Ocean Casino customer service desk located in the casino lobby.
What Can You Ask Customer Service?
Customer service can help you with a variety of issues, including:
- Making a reservation
- Checking in or out of your room
- Getting help with your casino account
- Placing a bet
- Getting directions to a specific location in the casino
- Reporting a problem
- Filing a complaint
How to Get the Best Customer Service
Here are a few tips for getting the best customer service from Ocean Casino:
- Be polite and respectful to customer service representatives.
- Be clear and concise about your issue.
- Provide as much information as possible about your issue.
- Be patient. Customer service representatives are often busy, and it may take some time for them to get back to you.
What to Do If You’re Not Satisfied with Customer Service
If you’re not satisfied with the customer service you receive from Ocean Casino, you can file a complaint. You can file a complaint online, by mail, or in person.
Online: You can file a complaint online by visiting the Ocean Casino website and clicking on the “Contact Us” link.
Mail: You can also file a complaint by mail by sending a letter to the following address:
Ocean Casino
Customer Service Department
1 Ocean Avenue
Atlantic City, NJ 08401
In Person: You can also file a complaint in person by visiting the Ocean Casino customer service desk located in the casino lobby.
Conclusion
Ocean Casino offers a variety of ways to contact customer service. If you have any questions or concerns, you can contact customer service by phone, email, live chat, or in person. Customer service representatives are available 24 hours a day, 7 days a week to help you with your needs.
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