Island View Casino Complaints
Island View Casino is a popular casino resort in Gulfport, Mississippi. It is owned and operated by the Mississippi Band of Choctaw Indians. The casino has a variety of amenities, including a hotel, spa, restaurants, and a golf course.
Despite its popularity, Island View Casino has received a number of complaints from customers. These complaints range from customer service issues to gaming problems.
Customer Service Complaints
One of the most common complaints about Island View Casino is the customer service. Customers have complained about long wait times, rude employees, and a lack of responsiveness to complaints.
In one case, a customer complained that they waited over an hour for a drink at the bar. The customer also complained that the bartender was rude and dismissive.
In another case, a customer complained that they were unable to get their money back after they lost a bet. The customer said that they had been waiting for over a week for their money, and that the casino had been unresponsive to their calls and emails.
Gaming Problems
Another common complaint about Island View Casino is gaming problems. Customers have complained about slot machines that do not pay out, blackjack tables that are rigged, and roulette wheels that are biased.
In one case, a customer complained that they lost $10,000 on a slot machine that they believed was rigged. The customer said that the slot machine was paying out at a much lower rate than other slot machines in the casino.
In another case, a customer complained that they were dealt a blackjack hand that was impossible to beat. The customer said that the dealer had a blackjack, and that they had a 10 and a 5. The customer said that they were sure that they had won the hand, but that the dealer had refused to pay them.
Conclusion
Island View Casino is a popular casino resort, but it has also received a number of complaints from customers. These complaints range from customer service issues to gaming problems.
If you are considering visiting Island View Casino, it is important to be aware of these complaints. You may want to consider visiting another casino instead.
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